Shipping & Delivery Policy

Reliable Ritual Delivery

Overview

This Shipping & Delivery Policy outlines how thepranashakti processes, ships, and delivers orders placed on our website. By placing an order, you agree to these terms, which constitute a legally binding agreement.

1. Order Processing & Acceptance

  • Orders are processed within 1–3 business days (excluding Sundays & public holidays).
  • Processing begins only after successful payment confirmation.
  • An order is considered confirmed only after dispatch.
  • Once placed, orders cannot be modified or cancelled.

2. Shipping Timelines

Metro Cities 2–5 Business Days
Other Locations 3–7 Business Days

*Timelines are estimates and may extend during high-demand or festive seasons.

5. Delivery Delays

We are not liable for delays caused by external factors such as courier disruptions, weather conditions, government restrictions, or high order volumes.

7. Customer Responsibility

Important: Ensure accurate shipping details. Prana Shakti is not responsible for failures due to incorrect addresses, unavailability, or lack of response to courier communication.

9. Damaged / Tampered Package

Do NOT accept damaged packages. Record an unboxing video and report issues within 24 hours. Claims without video proof may not be accepted.

15. Cash on Delivery (COD) Policy

COD is available on select orders. A partial advance may be required, which is non-refundable in cases of cancellation, failed delivery, or incorrect details.

17. Contact Information

Email: thepranashakti@gmail.com